ОРГАНІЗАЦІЯ КРИЗОВИХ КОМУНІКАЦІЙ В РЕПУТАЦІЙНОМУ МЕНЕДЖМЕНТІ
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Zaman, Arif. Reputational Risk: How to Manage for Value Creation. London: FT Prentice Hall, 2004.
Bonini, Sheila, David Court, and Alberto Marchi. «Rebuilding Corporate Reputations.» McKinsey & Company. Accessed May 6, 2018. https://www.mckinsey.com/featuredinsights/leadership/rebuilding-corporate-reputations.
Haggerty, James F. Chief Crisis Officer: Structure and Leadership for Effective Communications Response. Chicago, IL: ABA, 2017.
Sitrick, Michael S. The Fixer: Secrets for Saving Your Reputation in the Age of Viral Media. Washington, DC: Regnery Publishing, a Division of Salem Media Group, 2018.
Fearn-Banks, Kathleen. Crisis Communications: A Casebook Approach. London: Routledge, 2016.
Zaremba, Alan Jay. Crisis Communication: Theory and Practice. New York, NY: Routledge, an Imprint of the Taylor, 2015.
Fink, Steven. Crisis Communications: The Definitive Guide to Managing the Message. New York: McGraw-Hill Education, 2013.
Стратегія економічного розвитку України. № 42 (2018) 56
Aula, Pekka. The Reputable Firm: How Digitalization of Communication Is Revolutionizing Reputation Management. Cham: Springer, 2016.
Derevianko, O.H. «System of enterprise reputation management.» Business Inform, no. 3 (2014): 381–386
Derevianko, O.H. «The logic of formation of the company’s reputation management system.» Strategy of Economic Development of Ukraine, no. 41 (2017): 5–14.
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